Cancellation and Refund Policy

Cancellation (if applicable)

Cancellation of appointments and consultation will not be charged for upto 24 hours before the start of the appointment, post which any applicable fees will be charged for the preparation or the enablement of a procedure on a case by case basis. In case of an appointment, the cancellation fee is not applicable.

Refunds (if applicable)

Refunds of consultation fees is applicable within 14 days after the consultation, this is only applicable if the patient chooses not to pursue with the recommended treatment and the refund request has been reviewed on a case to case basis and will be under the discretion of SHARK HEALTH TECH PVT LTD.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at